Safeguarding Statement

DicDoc is an informational AI-powered symptom checking service and is not a medical, crisis, or emergency service. DicDoc Ltd is committed to safeguarding users and promoting responsible use of its services.  

1. Age

DicDoc Ltd is intended for use by individuals aged 18 and over.

2. Appropriate use

Users should only upload images relating to their own health and should not upload images of others without consent.

3. Vulnerable users

DicDoc does not provide crisis support or emergency services. Users experiencing distress or immediate risk should seek appropriate professional support.

4. Protection measures

DicDoc does not allow user accounts, messaging, or image retention, reducing the risk of misuse or exploitation.

5. Finding support

DicDoc does not provide crisis or support services. If you feel worried, distressed, or need further advice, you may find it helpful to access independent support services.

You may also wish to access NHS services directly via the NHS sexual health service finder.

6. Concerns

If you have safeguarding concerns relating to DicDoc, please contact us at: hello@dicdoc.ai

Last updated: 10.02.2026